Privacy Policy

At Toolable.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

We collect several types of information from and about users of our Services:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

• Contact information (such as name, email address, and phone number)
• Account credentials (such as username and password)
• Payment information (such as credit card details and billing address)
• Profile information (such as profile picture and biographical information)
• Communications you send to us (such as customer support inquiries)

1.2 User Content

When you use our Services, we collect the content you input into our AI tools, including:

• Prompts and instructions provided to AI generators
• Custom generator configurations and settings
• Content generated using our AI tools
• Feedback and comments on generated content

1.3 Usage Data

We automatically collect certain information about how you interact with our Services:

• Log data (such as IP address, browser type, operating system, referring/exit pages, and timestamps)
• Device information (such as device type, model, and unique identifiers)
• Usage patterns (such as features used, time spent on the platform, and interaction with content)
• Performance data (such as system crashes, error reports, and diagnostic information)

1.4 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you use our Services
• Improve your user experience
• Deliver relevant content and advertisements
• Analyze the performance of our Services

1.5 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to help analyze how users use our Services. Google Analytics uses cookies and similar technologies to collect information about your use of our Services and to report website trends.

The information generated about your use of our Services (including your IP address) may be transmitted to and stored by Google on servers in the United States or other countries. Google may use this information for purposes such as evaluating your use of our Services, compiling reports on website activity, and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. By using our Services, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can learn more about how Google uses your data at https://policies.google.com/privacy. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

• Delivering the functionality of our AI content generation tools
• Creating and maintaining your account
• Processing transactions and managing subscriptions
• Personalizing your experience based on your preferences
• Developing new features and enhancing existing ones
• Monitoring and analyzing usage patterns and trends
• Diagnosing technical issues and maintaining system security

2.2 AI Model Training and Development

• Training and improving our AI models to enhance content generation capabilities
• Analyzing user inputs and outputs to refine AI responses
• Developing new AI features and capabilities
• Testing and evaluating AI performance

2.3 Communications

• Responding to your inquiries and support requests
• Sending administrative messages about your account or our Services
• Providing updates about changes to our Services
• Delivering marketing communications about new features or offerings (subject to your preferences)
• Conducting surveys and collecting feedback

2.4 Legal and Security Purposes

• Complying with legal obligations and regulatory requirements
• Enforcing our Terms of Service and other policies
• Protecting against fraudulent, unauthorized, or illegal activity
• Ensuring the security and integrity of our Services
• Defending our legal rights and interests

3. How We Share Your Information

We may share your information with the following categories of recipients:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure providers
• Payment processors and billing services
• Customer support and communication platforms
• Analytics and data processing services (including Google Analytics)
• AI technology partners

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests). We may also disclose your information to:

• Enforce our Terms of Service and other agreements
• Protect and defend our rights and property
• Prevent or investigate possible wrongdoing in connection with the Services
• Protect the personal safety of users of the Services or the public

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Monitoring for suspicious activities and unauthorized access attempts
• Employee training on data security and privacy practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of your relationship with us (e.g., how long you have an account)
• Our legal obligations under applicable laws
• The existence of any disputes or potential legal claims
• The necessity of the data for providing our Services

When we no longer need your information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of this information in a structured, commonly used, and machine-readable format.

6.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

6.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

6.4 Restriction and Objection

You have the right to request that we restrict the processing of your personal information and to object to the processing of your personal information in certain circumstances.

6.5 Withdrawal of Consent

Where we process your information based on your consent, you have the right to withdraw that consent at any time.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us at mike@flamelab.io. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers and service providers may be located in the United States or other countries where privacy laws may differ from those in your jurisdiction.

When we transfer your information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection, regardless of where it is processed.

9. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or content that are not owned or controlled by Toolable.ai. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Services. You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our Services.

We may work with third-party advertising partners who use cookies and similar technologies to collect information about your activities on our Services and other websites to provide you with targeted advertising based on your interests.

11. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common understanding of how to interpret these signals, our Services do not currently respond to browser "Do Not Track" signals.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. These rights include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

13. European Economic Area (EEA) Privacy Rights

If you are located in the EEA, the United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws. In addition to the rights described elsewhere in this Privacy Policy, you may have the right to:

• Lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged violation of data protection law occurred
• Object to automated decision-making, including profiling
• Receive information about the safeguards we use for transferring personal data outside the EEA

The legal bases for processing your personal information may include:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Protection of your vital interests or those of another person
• Our legitimate interests, provided they do not override your fundamental rights and freedoms

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our Services after such changes indicates your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: mike@flamelab.io

We will respond to your inquiry as soon as reasonably possible.